Early Intervention

Our early Intervention procedures are designed to reduce the number of Lost Time claims and to minimize the costs associated with these cases when they occur. Now, by fully and seamlessly integrating the managed care and claims management processes and through the deployment of technology and expertise, our clients are able to minimize the costs of the health-care program by reducing both claim and administrative costs to levels never before possible.

Not all claims require the same level of intervention, so our case management program offers a variety of solutions for the coordination of care from early assessment to case closure. Acting as an additional medical resource, the case manager works closely with the patient and treating physician to ensure that the best medical options are utilized. Our program proactively focuses on reducing medical costs through efficient management of medical claims. We work to identify and categorize claims as soon as possible to ensure the patient follows the most appropriate care path, ultimately improving return to work outcomes.

Case Management Services

• Incident reporting
• First notice of loss
• Telephonic, onsite and field case management
• Utilization Management
• Integrated disability management
• Advocacy 24/7
• Legal support
• Reporting and analysis

Benefits

• Automated processes reduce time delays
• Quality, choice and access to case managers
• Reduce claim costs
• Support for workforce diversity
• Detailed analysis supports decisions
• 5:1 return on investment (ROI)